SUPPORT
QUESTION
How do I narrow down the search results of a customer screening if there are many similar names?
ANSWER
We advise searching by date of birth and passport number if available, as passport numbers are unique to the individual. This will ensure an exact match if a potential customer is on a watch, sanction or PEP list. You can also view the percentage match scores to see how closely it matches someone on a watch, sanction or PEP list so you can conduct your own risk assessment.
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